{"id":282,"date":"2025-09-13T13:31:10","date_gmt":"2025-09-13T16:31:10","guid":{"rendered":"https:\/\/ajuda.yoifit.com\/?page_id=282"},"modified":"2025-09-24T16:15:45","modified_gmt":"2025-09-24T19:15:45","slug":"central-de-ajuda","status":"publish","type":"page","link":"https:\/\/ajuda.yoifit.com\/en\/","title":{"rendered":"Help Center"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"282\" class=\"elementor elementor-282\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7196698 e-flex e-con-boxed e-con e-parent\" data-id=\"7196698\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a16f85 elementor-widget elementor-widget-betterdocs-search-form\" data-id=\"9a16f85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"betterdocs-search-form.default\">\n\t\t\t\t\t<div class=\"betterdocs-search-form-widget-wrapper\"><div class=\"betterdocs-search-modal-sidebar\" id=\"betterdocs-search-modal\" data-placeholder=\"Digite o que procura...\" data-numberofdocs=\"5\" data-numberoffaqs=\"5\" data-enable_faq_search=\"1\" data-enable_docs_search=\"1\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ee1619 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-betterdocs-category-grid\" data-id=\"8ee1619\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;grid_column&quot;:&quot;3&quot;,&quot;grid_column_tablet&quot;:&quot;2&quot;,&quot;grid_column_mobile&quot;:&quot;1&quot;}\" data-widget_type=\"betterdocs-category-grid.default\">\n\t\t\t\t\t\n<div\n\tid=\"el-betterdocs-cat-grid-8ee1619\" class=\"betterdocs-category-grid-wrapper betterdocs-elementor\">\n\t<div\n\t\tclass=\"betterdocs-category-grid-inner-wrapper betterdocs-category-grid grid layout-flex\" data-layout-mode=\"grid\" data-column_space_desktop=\"\" data-column_space_tab=\"\" data-column_space_mobile=\"\" data-column=\"3\" data-column_desktop=\"3\" data-column_tab=\"2\" data-column_mobile=\"1\">\n\t\t\n<article\n\tdata-id=\"28\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/ajuda.yoifit.com\/wp-content\/plugins\/betterdocs\/assets\/admin\/images\/betterdocs-cat-icon.svg?v=4.3.7\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Charge<\/h2>\n<div data-count=\"6\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 6 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/minhas-informacoes-de-pagamento-ficam-armazenadas-na-yoi-fit\/\"><span>Is my payment information stored on Yoi Fit?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/por-que-recebi-um-codigo-de-validacao-no-celular-ou-e-mail\/\"><span>Why did I receive a validation code on my cell phone or by email?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/ao-pagar-via-mercado-pago-posso-ser-solicitado-a-inserir-informacoes-adicionais\/\"><span>When paying via Mercado Pago, may I be asked to enter additional information?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/como-cancelar-a-assinatura\/\"><span>How do I cancel my subscription?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/quais-os-planos-disponiveis-e-precos\/\"><span>What plans are available and what are the prices?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/como-comeco-a-usar\/\"><span>How do I start using it?<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"27\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/ajuda.yoifit.com\/wp-content\/plugins\/betterdocs\/assets\/admin\/images\/betterdocs-cat-icon.svg?v=4.3.7\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Platform<\/h2>\n<div data-count=\"18\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 18 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/qual-o-tempo-de-resposta-do-suporte\/\"><span>What is the support response time?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/que-tipo-de-solicitacoes-posso-enviar-para-o-suporte\/\"><span>What types of requests can I send to support?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/como-falar-com-o-suporte-da-yoi-fit\/\"><span>How do I contact Yoi Fit support?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/posso-usar-em-varios-dispositivos\/\"><span>Can I use it on multiple devices?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/como-melhorar-a-precisao-das-analises\/\"><span>How can we improve the accuracy of analyses?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/minhas-informacoes-de-pagamento-ficam-armazenadas-na-yoi-fit\/\"><span>Is my payment information stored on Yoi Fit?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/posso-pedir-a-exclusao-dos-meus-dados\/\"><span>Can I request the deletion of my data?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/o-que-acontece-com-minhas-fotos-audios-e-dados-de-saude\/\"><span>What happens to my photos, audio files, and health data?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/ela-da-orientacoes-personalizadas-ou-genericas\/\"><span>Does she give personalized or generic advice?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/a-ia-tambem-calcula-micronutrientes-ou-so-calorias\/\"><span>Does AI also calculate micronutrients, or just calories?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/a-ia-realmente-entende-todos-os-tipos-de-comida\/\"><span>Does AI really understand all types of food?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/a-yoi-fit-substitui-um-nutricionista-doutor\/\"><span>Does Yoi Fit replace a nutritionist\/doctor?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/posso-configurar-lembretes\/\"><span>Can I set reminders?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/que-tipos-de-relatorios-receberei\/\"><span>What types of reports will I receive?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/as-estimativas-de-calorias-e-nutrientes-sao-confiaveis\/\"><span>Are the calorie and nutrient estimates reliable?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/que-formas-de-registro-de-refeicao-sao-aceitas\/\"><span>What forms of meal registration are accepted?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/como-comeco-a-usar\/\"><span>How do I start using it?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/o-que-e-a-yoi-fit-e-como-funciona\/\"><span>What is YOI FIT and how does it work?<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"29\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/ajuda.yoifit.com\/wp-content\/plugins\/betterdocs\/assets\/admin\/images\/betterdocs-cat-icon.svg?v=4.3.7\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Suggestions<\/h2>\n<div data-count=\"4\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 4 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/que-tipo-de-solicitacoes-posso-enviar-para-o-suporte\/\"><span>What types of requests can I send to support?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/como-falar-com-o-suporte-da-yoi-fit\/\"><span>How do I contact Yoi Fit support?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/como-melhorar-a-precisao-das-analises\/\"><span>How can we improve the accuracy of analyses?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/as-estimativas-de-calorias-e-nutrientes-sao-confiaveis\/\"><span>Are the calorie and nutrient estimates reliable?<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"30\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/ajuda.yoifit.com\/wp-content\/plugins\/betterdocs\/assets\/admin\/images\/betterdocs-cat-icon.svg?v=4.3.7\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Tutorials<\/h2>\n<div data-count=\"1\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 1 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/ajuda.yoifit.com\/en\/topicos\/como-selecionar-um-plano-e-efetuar-o-pagamento\/\"><span>How do I select a plan and make a payment?<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\t<\/div>\n\t\t<div class=\"clearfix\"><\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Cobran\u00e7a 5 Por que recebi um c\u00f3digo de valida\u00e7\u00e3o no celular ou e-mail? Ao pagar via Mercado Pago, posso ser [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-282","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ajuda.yoifit.com\/en\/wp-json\/wp\/v2\/pages\/282","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ajuda.yoifit.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ajuda.yoifit.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ajuda.yoifit.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ajuda.yoifit.com\/en\/wp-json\/wp\/v2\/comments?post=282"}],"version-history":[{"count":28,"href":"https:\/\/ajuda.yoifit.com\/en\/wp-json\/wp\/v2\/pages\/282\/revisions"}],"predecessor-version":[{"id":367,"href":"https:\/\/ajuda.yoifit.com\/en\/wp-json\/wp\/v2\/pages\/282\/revisions\/367"}],"wp:attachment":[{"href":"https:\/\/ajuda.yoifit.com\/en\/wp-json\/wp\/v2\/media?parent=282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}